Rebranding Because the Customer Always Comes First
HM General Contractors Blog
HM General Contractors has been undergoing some changes over the past couple of years to positively impact our overall customer experience. You probably noticed our logo and website has changed, but we’ve also made changes to our internal practices.
These internal changes were conducted in order to better serve all of our clients. The focus behind everything we do is continued excellence and constant innovation.
Benefitting Clients and the Industry
Since we launched our company in 2001, we have never wavered in working tirelessly to satisfy our clients. We began as a construction company that focused primarily on the construction of dental, medical, optical, and veterinary facilities. Nine years later, we began our transition into the design-build arena of the construction industry. These changes allowed us to expand our services to space planning, architectural and design for medical tenant improvement practices, while also still building practices from the ground up.
The internal changes have included utilizing new methods and technologies to ensure we are more efficient in our designs and our builds. This has led to better architectural designs, predictable timelines, and communication efficiency. Since instituting these methods and technologies, HM has been able to provide our clients with a better all-around customer experience.
The results of these changes have become tangible, as we have seen approximately 50 percent of our work coming from previous clients. It has been proof positive that our company continues to adapt, evolve, and innovate in the right direction.
Our Promise to Our Clients
At HM General Contractors, we continue to raise the bar for ourselves. We are never satisfied with mere success. We are constantly challenging ourselves to design better, build, and be better at every step.
Over the past near 20 years, HM General Contractors has built hundreds of practices spanning the Greater Houston area, as well as Austin and San Antonio. In everything that we have done and will do, innovation will continue to be our driving force.
At HM General Contractors, we pride ourselves in our work. If you are searching for a design and build company to construct your next building, contact us today. Our design team and our builders are here to make sure your entire project experience is successful and enjoyable.